Delete your Workbefy account
From the app (fastest)
- Open Workbefy and sign in with your number.
- Go to Profile.
- At the bottom, tap Delete my account.
- If you like, tell us why you are leaving, then tap Delete my account again to confirm.
The account is deleted right away and you are signed out.
If you no longer have the app
Email hola@workbefy.com with the subject "Delete my account" and include your account's phone number. To confirm the account is yours, we will send a code by SMS to that number. We delete it within 30 days.
Do you have a Pro or Premium plan? Deleting your account does not cancel the subscription. Cancel it first where you bought it so you are not charged again: on Google Play (Payments & subscriptions → Subscriptions), on the App Store (Settings → your name → Subscriptions) or, if you paid on the web, in the Paddle portal from "Manage my plan" in Workbefy.
What is deleted
- Your profile, photo, work photos and the jobs you posted.
- Your conversations and notifications.
- If you are a provider, your verification documents.
- Your sign-in account with your phone number.
What is kept
- Your reviews stay published, but under the name "Deleted user".
- The reason you left, if you wrote one, without your personal data.
- Moderation records, without your name or phone number, to prevent fraud.
- Payment records kept by Google Play, Apple or Paddle under their own rules.
Backups are deleted automatically within 30 days. More details in the privacy policy.